Stop Your PS5 From Automatic Shutting Down

Stop Your PS5 From Automatic Shutting Down

Is That Your New PS5 Shutting Down Automatically? You Have To Follow These Steps Before Your Console Breaks.

Few Online Players Reports That Their Ps5 Console goes to automatic rest mode and more than that its automatically shut down for no reason.

Luckily there’s a way to stop unnecessary shutdowns and enjoy your gameplay.

Connect Your PS5’s Power Cable Properly


Make sure you connect your ps5 power cable correctly before you start changing any settings. Make sure your power cord is not loose, it cause the power cut off and extra load to your ps5 motherboard. Which will shut down your ps5 incorrectly. If your power cable is damaged, you should try changing it and see if it fixes the issue.

Connect Power Outlet Directly to the Your PS5

If You Connected your ps5 to a power extension with other devices that consume a lot of power. Remember your ps5 is a power-hungry beast, that’s why this scenario can lead to not getting enough power to your console (that can be also dangerous to the other devices you connect with the same extension) and that causes a random shutdown.

Plug your ps5 power adaptor directly to the wall outlet, to fix this problem.

If this also does not work, then try to connect ps5 cable to another power outlet and see if the problem persists.

Update the PS5’s Firmware Software

A Simple Firmware Update Can Fix You’re Randomly Shut Down issue sometimes. You can update it from your dashboard notification out setting. If it is, you might have to update it in safe mode.

Turn Off Rest Mode

If your PS5 is shutting down during Rest Mode, you might have to turn off this feature. Follow these steps to off rest mode:

  1. Press the PS button on your DualSense controller and select Settings – the gear icon – in the top left corner.
  2. In the left side menu, select System > Power Saving.

3. Select Set Time Until PS5 Enters Rest Mode and set the During Media Playback and While Playing Games options to Don’t Put In Rest Mode on their respective drop-downs.


Sony Does Not Provide The reason why PS5 Console getting Shut down in rest mode. So by doing this, we will ensure that console does not automatically enter rest mode until Sony comes with an official fix.

Disable HDMI Device Link

When your HDMI Device Link Is Enabled, Your PS5 will automatically turn on whenever you turn on your TV. However, Sometimes its turns on or turn off because of a glitch. To disable This Feature Follow This Steps:

  1. Press the PS button on your DualSense controller and select Settings – the gear icon – in the top left corner.
  2. In the left side menu, select System > HDMI.
  3. Select HDMI Device Link and hit the X button on your Dual Sense controller to toggle it off.

That should prevent HDMI Device Link from Unnecessary Power On Or Off Your Console.

Rebuild the PS5’s Database

This Can Fix PS5’s Host Of Errors, it includes random shutdowns without removing your games or applications. It does not reset any settings. But Make sure You Make a Backup If Anything Goes Wrong.

  1. Connect the DualSense controller to the PS5 using a USB-C cable – you can’t use it wirelessly while in Safe Mode.
  2. From the list of available options, select Clear Cache and Rebuild Database and hit the X button.

3. Select Rebuild Database and then hit the X button.

4. Select OK and hit the X button to begin recreating the database.

Wait for the database to rebuild.

Fix the PS5’s Overheating Issues

PS5 shut downs itself to protect its internal components from getting damaged or getting burned. You get an error Message By Telling that “PS5 is too hot. Turn off your PS5, and wait until the temperature goes down.” As the warning says, just switch off the console, let it cool down, and things should be fine.

Also Read: Understanding the Power-Saving Features of the PS5

But Sometimes You might not get any warning for your console overhitting and it randomly turns off, in that case, it can be still Overhitting Problem, If your Console Is Too hot to touch and the console fan is making a lot of noise and you facing performance issues, such as frame drop or glitches.

You can fix most of these issues by making sure your PS5 is well-ventilated in the following ways:

  • Make sure nothing is blocking the PS5’s air vents, as obstructing the air vents can disrupt its internal airflow.
  • Don’t place the console on the carpet or couch; make sure it’s in an open area.
  • If you’re going to place the console vertically, make sure you’ve attached the PlayStation 5 stand to ensure the bottom vents have enough airflow.

Make sure You clean ps5 fan on a monthly basis. And weekly if you have pets in your home. Make Sure there are no dust particles in your console casing. It seems too hard to remove faceplates but it’s easier then you think.

hopefully, the PS5 turning off by itself will stop.

Contact Sony Customer Support

If You Still Facing the Same Issue Even Following This Steps, Then You might be one of the unlucky who got a defective console. But do not worry, Sony has the best Customer service. so that you can send your unit in for repairs. Before sending it in, however, make sure the PS5 is still under warranty and not physically damaged in any way.

Official Sony Customer Service Page

if you have a PS5 that’s shutting off randomly, we hope the troubleshooting steps mentioned above will help you fix the issue. That way, you can get back to enjoying your PS5 without worrying that it will turn off at any moment. And if not, you can always contact Sony for a fix or, in the worst-case scenario, a replacement

Thank You.


Q1: How can I prevent my PS5 from shutting down automatically?

A1: To prevent your PS5 from shutting down automatically, you can follow these steps:

A1.1: Make sure you connect your PS5’s power cable properly, ensuring it is not loose or damaged.

A1.2: Connect your PS5 directly to a power outlet instead of using a power extension with other power-hungry devices.

A1.3: Update the PS5’s firmware software through your dashboard settings or in safe mode.

A1.4: Turn off the Rest Mode feature by accessing the System > Power Saving settings and selecting “Don’t Put In Rest Mode” for media playback and while playing games.

A1.5: Disable the HDMI Device Link feature by navigating to the System > HDMI settings and toggling it off.

A1.6: Consider rebuilding the PS5’s database by entering Safe Mode, connecting the DualSense controller using a USB-C cable, selecting “Clear Cache and Rebuild Database,” and following the on-screen prompts.

A1.7: Ensure proper ventilation for your PS5 by keeping its air vents unobstructed, placing it in an open area, and cleaning the console’s fan and casing regularly.

A1.8: If the issue persists, and you believe your console may be defective, contact Sony Customer Support for further assistance.

Q2: What should I do if my PS5 is overheating and shutting down?

A2: If your PS5 is overheating and shutting down, you can take the following steps:

A2.1: Ensure that the PS5’s air vents are not blocked and its internal airflow is not disrupted.

A2.2: Avoid placing the console on carpets or couches and instead keep it in an open area.

A2.3: If you have the console in a vertical position, make sure to attach the PlayStation 5 stand to allow for proper airflow through the bottom vents.

A2.4: Clean the PS5’s fan on a monthly basis, or more frequently if you have pets in your home, to prevent dust buildup.

A2.5: Check for any dust particles inside the console casing and remove them carefully.

A2.6: If the console continues to overheat despite these measures, it is recommended to contact Sony Customer Support for further assistance or possible repairs.

Q3: How can I contact Sony Customer Support for assistance with my PS5?

A3: To contact Sony Customer Support for assistance with your PS5, you can visit the official Sony Customer Service Page. Before reaching out, ensure that your console is still under warranty and has not been physically damaged.

Q4: What should I do if my PS5 is still shutting down after following all the troubleshooting steps?

A4: If your PS5 is still shutting down after following all the troubleshooting steps, it is advisable to reach out to Sony Customer Support for further assistance. They will be able to guide you through additional troubleshooting or arrange for a repair or replacement if necessary.

Q5: Can I fix my PS5’s shutdown issue on my own if it is no longer under warranty?

A5: If your PS5 is no longer under warranty and you are experiencing shutdown issues, it is recommended to consult with a professional technician or a reputable console repair service. They will have the expertise to diagnose and potentially repair the specific issue with your console.

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